Privacy Policy

Your Data at 966bet Fully Secured

966bet takes your privacy seriously. This page explains what data we collect, why we collect it, and how we keep it safe. Transparency is at the core of everything we do.

Last Updated: January 2026
SSL Encryption
Not Sold to Third Parties
Completely Confidential
1. Introduction

Welcome to 966bet. We believe trust comes not just from great products, but from being fully transparent with you. This Privacy Policy explains how 966bet collects, processes, and protects your personal data.

This policy is written with Bangladesh-based users in mind. It applies whenever you use the 966bet website, mobile app, or any of our other services.

By using 966bet's services, you acknowledge that you have read this policy and agree to its terms. If you have any concerns, please contact our support team.

This Privacy Policy is part of our Terms & Conditionsoperates as part of. Both should be read together.

2. What Information We Collect

966bet only collects data that is necessary to provide you with better service. We never ask for unnecessary or excessive information.

Personal Identification Information:
  • Full Name, Date of Birth & Nationality
  • Email Address & Mobile Number
  • Residential Address & Postal Code
  • Copy of National ID or Passport (for verification purposes)
Financial Information:
  • BKash, Nagad, or Rocket account number (for deposits/withdrawals)
  • Transaction History & Amounts
  • Bank Account Details (where applicable)
Technical Information:
  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Times, Session Data & Usage Patterns
  • Information Collected via Cookies & Tracking Technologies
Gaming Activity:
  • Betting History & Favorite Games
  • Win/Loss Record
  • Bonus Usage History

Important: We never collect or store your full payment card number. All payment details are sent directly to the payment provider through encrypted channels.

Type of Information Reason for Collection Mandatory?
Name & Email Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Mobile Number Payment & Security Verification Yes
NID Copy KYC Verification For Withdrawals
IP Address Security & Fraud Prevention Automatic
Cookies Improving User Experience Optional
3. How Your Information Is Used

966bet uses collected data solely for defined purposes. We never sell your data or share it with third parties without cause.

  • Account Management: To create, update, and keep your profile secure.
  • Service Provision: To ensure full access to all gaming features, including betting, casino, slots, and bingo.
  • Payment Processing: To process deposits and send withdrawals.
  • Verification: For KYC and age verification.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To help resolve your issues.
  • Bonuses & Offers: To send you relevant offers based on your preferences.
  • Legal Obligations: To submit required reports to the relevant authorities.
  • Service Improvement: To analyze user behavior and enhance the platform.

You can opt out of promotional emails or SMS at any time by contacting our support team.

4. When Your Information Is Shared

966bet never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

Payment Service Provider:

Only the information necessary to complete a transaction is shared with authorized payment gateways including bKash, Nagad, and Rocket. These providers operate under their own privacy policies.

Law Enforcement Agencies:

Information may be disclosed to authorities when required by a valid legal claim or government order. Where possible, you will be notified in advance.

Security Services:

Limited data may be shared with specialist firms for fraud detection and prevention.

Business Transfers:

If 966bet undergoes a business merger or acquisition, user data may be transferred. Prior notice will be given in such cases.

966bet never sells, rents, or shares your data with advertisers, data brokers, or marketing agencies.

5. Cookies Policy

966bet uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies 966bet uses:
  • Essential Cookies: To maintain login sessions and support core platform functionality. These cannot be disabled.
  • Performance Cookies: To analyze which sections of the site receive the most usage.
  • Functionality Cookies: To remember your preferred language, bet size, and other settings.
  • Targeting Cookies: To show you relevant offers based on your interests (optional).

You can disable optional cookies through your browser settings. Note that doing so may limit certain site features.

6. Data Security Measures

966bet follows the highest industry standards to protect your data. Our security measures are multi-layered and continuously updated.

  • 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • Firewall Protection: Advanced firewall system to prevent unauthorized access.
  • Two-Factor Authentication (2FA): Two-factor authentication for account security.
  • Regular Security Audits: Regular reviews conducted by third-party experts.
  • Data Minimization: Only necessary data is collected and stored.
  • Encrypted Storage: All sensitive data stored on our servers is encrypted.
  • Staff Training: All employees receive regular training on data protection.

No one can guarantee 100% security on the internet. However, 966bet is committed to maintaining the highest level of protection possible. Please report any suspicious activity to us immediately.

7. Your Rights

As a 966bet user, you have several important rights over your own data. We respect these rights and make them easy to exercise.

1
Right to Access Information

You can request to view the information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain circumstances.

4
Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

5
Data Portability

You can request a copy of your data and ask for it to be transferred elsewhere.

6
Right to Object

You may object to your information being used for marketing or profiling purposes.

To exercise any of these rights, contact our support team. We generally respond within 30 days.

8. How Long Your Information Is Retained

966bet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Type of Information Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 years after the end of the relationship AML Regulations
Gaming History 3 Years Responsible Gaming Policy
Support Conversations 2 Years Quality of Service Assurance
Cookie Data 1 Year Site Performance Analysis

Once the retention period expires, data is securely deleted or anonymized. Closing your account does not immediately erase all data, as certain information must be retained for a legally defined period.

9. Third-Party Services

966bet works with a select group of trusted third-party service providers to keep the platform running smoothly. These providers only access the data they need to perform their specific function.

  • Payment Gateway: bKash, Nagad, Rocket — for completing transactions.
  • Game Software Provider: A licensed provider of Live Casino and slots games.
  • KYC Verification Services: Specialist firms for identity verification.
  • Analytics Tools: For site performance analysis (non-personally identifiable).
  • Customer Support Software: For live chat and ticket management.

Data Processing Agreements (DPAs) are in place with all third-party service providers. They are contractually required to comply with our privacy standards.

10. Policy Changes

966bet may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, new platform features, or updates to our operations.

For significant changes, we will:

  • Notifications will be displayed on the website.
  • Notifications will be sent to your registered email.
  • The "Last Updated" date at the top of the policy will be revised.

Continued use of 966bet after any changes will be taken as acceptance of the updated policy. We recommend visiting this page regularly.

11. Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact our Data Protection Team.

Live Support
Available 24/7 via live chat

We typically respond within 2 business days. For urgent matters, use live chat.

Why We Trustworthy

966bet follows industry-leading standards to ensure your privacy and security.

End-to-End Encryption

Every transaction and personal detail is secured with 256-bit SSL/TLS encryption. No one can intercept it in transit.

Strict KYC Process

Identity verification is mandatory when registering at 966bet. It protects your account from fraud.

Fraud Detection

Our real-time monitoring system instantly detects and blocks suspicious activity.

No Data Sales

966bet never sells your personal data to third parties. Your data belongs to you alone.

Regular Security Audits

Independent third-party experts regularly audit 966bet's systems and identify potential vulnerabilities.

Responsible Gaming

Your gaming data is analyzed to detect potential issues early. Your well-being matters to us.

Safe & Trusted Platform

Join 966bet Today

Enjoy the best betting experience with your data fully protected. Thousands of Bangladeshis already trust 966bet.

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